Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Return, Refund or Cancellation Policy

Returns

• You may return a product within 5 days of your order date if a manufacturing defect has been found.
• A product’s part or entire sales package will be replaced depending on the defect.
• Any signs of physical or incidental damages to the product or product packaging will be chargeable and shall be deducted before the refund can be processed.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all accessories.
• Customer is responsible to ship the product back to us.
• Once the product is received, it will be inspected within 24-48 hours before a refund can be processed.

Refunds (if applicable)

Once your return is received and inspected, we will contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.

Cancellation Policy

You may cancel your order before the product has been shipped/transported. Unfortunately, an order cannot be cancelled once the product has been shipped/is in transit to you. If you wish to cancel your order after having received the product, a refund is possible only if the product is unopened in the same condition as it was received in. Keep in mind however, that the shipping costs have to be borne by the customer. Your refund will be processed with 24-48 hours after your product has been received and inspected.

Payment

All products remain property of Agri Link Food Processing Pvt. Ltd.until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from https://ehafromthepulp.com/ or https://www.agri-link.in/home. Card information is transmitted securely through a third party. Agri Link Food Processing Pvt. Ltd.shall have no role to play in case of any dispute related to payments/refunds. It is expected that user shall contact the third-party payment gateway and/or the bank for any issues related to payment for products purchased through the Website. The collection and usage of payment related information is governed by the policies of the payment gateway provider.

Delivery

Agri Link Food Processing Pvt. Ltd. uses a third-party delivery partner to deliver the goods. Delivery usually occurs within 5 to 7 working days.

In case of delay of order delivery, Agri Link Food Processing Pvt Ltd is not liable for any loss, litigation or compensation.

At the event of when a product is sold out, Agri Link Food Processing Pvt Ltd has the right to cancel the order and refund amount paid in the best way. Agri Link Food Processing Pvt Ltd shall also notify the customer of equivalent replacement products, if available. Goods once accepted shall not be taken back unless they are found to be defective as per Agri Link Food Processing Pvt Ltd’s quality standards. Quality assessment in such cases will be done by Agri Link Food Processing Pvt Ltd and nobody else.

No Warranties

This website is provided “as is” without any representations or warranties, express or implied. Agri Link Food Processing Pvt Ltd makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Agri Link Food Processing PPvt Ltd does not warrant that this website will be constantly available in full or in part, or available at all.

Nothing on this website is meant to constitute, advice of any kind.

Address for Returns:

Send us an email at link@agri-link.in with the tracking details and send your item to: Agri Link Food Processing Pvt Ltd,Plot No - M 32, 2nd Floor, New IT Zone,Chandaka Industrial Estate Area, Patia, Bhubaneswar, Odisha, India, Pin code - 751024. (Include an invoice copy and your contact details)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.